Power Point for the Day 11:00am-11:10am Hot Topic – TBD 11:15am Q&A - The session will then open for questions and stay open until the end of the hour, so users can pop in at any time from 11am – noon. Click on the Event Details link for the Zoom connection!
Hot Topic – Service Request categories & types, when to use them, SOM/JHURA differences; Patch update
Hot Topics –Change to Personnel causes Certification to Delete & Printable Forms/PI Access for Certs & Questionnaires
Hot Topic – Information Resources for Fibi; New Sponsor Issue; Notifications Preference Setting
Hot Topic – Changing a Lead Unit; Locking; Update on New Sponsor SR issue
Hot Topics – Service Request enhancement update; confusion around certification question Q1115; common errors and their fixes in PDs
Hot Topics – SR Enhancement Update; Webforms Change; Roles/Access; Approval Delegation
Hot Topics – Fibi System Feeds and How ORIS Supports
Hot Topics – Unlocking PDs, SRs, Certifications; SR Topics: Submit button missing, Subject Lines, Enhancement requests/limitations
Hot Topics –Next Upgrade (tentative plan); SR Snapshots updated; Delegation of Approvers; Tabs not Showing - Troubleshooting
Hot Topics – Exploration of Dashboard Widgets
Hot Topics – Reports; FAQ for HR Changes
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