How to Get Help
for Technical or Functional Issues
with Fibi
Help is available through email or from within Fibi
Users can email the ORIS team at [email protected] for any technical issue they may have using Fibi.
Users having technical difficulty while within Fibi, can reach the ORIS team directly through the Proposal Development record.
Click on the ORIS Support tab in the top tab group:
To ask a question, click on the Request for Support button.
Choose the appropriate category from the Support Section dropdown and type in your question in the Question field.
ORIS will respond and you will receive a notification email. The response also will show in the record on the ORIS Support tab in which the question was initiated.